Why is my animatronic clicking but not rising?

Locate the head piece on the frame. It has an extension on the back that sits on top of the metal T-shaped part of the frame. This is what makes the head lower and the arms fold. If the extension piece is sitting under the T-shaped part of the frame, it will stop the prop from rising. Move the head extension piece so it sits above the T-shaped piece of the frame, and your animatronic should begin to rise.
Locate the strings around the pulley. These strings may have fallen off, causing your animatronic to stop rising. If this is the case, you’ll need to follow our instructions on how to replace the string.