Warning:
JavaScript is required for this website to function properly.
Please allow JavaScript from
*.onsitesupport.io
to load.
Spirit Halloween
Knowledge Base
Submit Ticket
Live Chat
Login
All Articles
FAQs
FAQs
Knowledge Base
Sizing Chart
Tech Squad
General Animatronics FAQs
Rising Animatronics
Pop-Up Animatronics
Lunging and Jumping Animatronics
Swinging Animatronics
Twisting and Turning Animatronics
Roaming Animatronics
Product Information
Commonly Asked Questions
General Product Information
Animatronics Guide
Costume Sizing Guide
Sizing Chart
Sizing Chart
Tech Squad
General Animatronics FAQs
My animatronic isnt working at all. What should I do?
The motion sensor on my animatronic isnt working. How can I fix it?
My animatronics eyes are not lighting up, and its head and mouth are not moving. Whats wrong?
Why isnt my step pad/try me button working?
Rising Animatronics
My animatronic is rising, but the arms are not opening and the head is not lifting. What do I do?
Why is my animatronic clicking but not rising?
Pop-Up Animatronics
Why is my animatronic not popping?
The audio isnt working on my animatronic. Am I missing something?
My animatronic is not moving. What should I do?
Lunging and Jumping Animatronics
Why isnt my prop lunging forward?
My prop is lunging/jumping, but its not returning to its resting position. It just keeps clicking.
Swinging Animatronics
My animatronic isnt swinging. How can I make it swing?
My animatronic is swinging, but not effectively enough. How do I make the swinging more intense?
Twisting and Turning Animatronics
Why isnt my twisting/turning animatronic moving?
Roaming Animatronics
My animatronic isnt roaming properly. What can I do to fix it?
Product Information
Commonly Asked Questions
What if I have a specific question on a product?
Can I be notified when a product comes back in stock?
Do all of your animatronics come with an adapter?
Do your costumes run big or small?
General Product Information
I was able to add the product to my cart, but it disappeared when I went to check out.
Can I be notified when a product comes back in stock?
What if I have a specific question on a product?
Animatronics Guide
Can my animatronic be used outdoors?
Do all of your animatronics come with an adapter?
Can the Universal Footpad Activator be used with all animatronics?
Are all your animatronics both sound and motion activated?
My animatronic is not working as anticipated.
See All - 6
Costume Sizing Guide
Do your costumes run big or small?
The size I need is listed on the size chart, but I am unable to select it.
What does tween mean?
No connection
Real-time notifications may not work